Customer Service

Customer service and your satisfaction is important to us. Please don't hesitate to contact us any time you need additional information.


Shipping

We ship via the United States Postal Service Priority Mail 2-3 days unless other arrangement have been made and paid for.


Return Policy

Your complete satisfaction is important to us. When choosing a size, please refer to our sizing pages (men's, women's, plus sizes, purse sizes) for more specific sizing specifications or call us at 877-698-3787 to discuss your sizing questions. We use your measurements to make sure the vests fit. If there is any question about your measurements, we are here to answer questions. Exacting customers with stringent form-fitting requirements may want to pin sample "try-on" vests themselves. Call and we will do what we can to accommodate you!

We are happy to take your measurements and uniquely customize a vest, just for you. We do this often and have many happy customers. If it is not a standard size, it cannot be returned.


Care & Cleaning

Most of our vests, linings, and backs are made of the highest quality wools, silks, brocades, tapestries, velvets, faux furs, and cashmere blends. We recommend dry cleaning these. The cottons can be hand washed. Microfibers can be spot cleaned with mild soap and water but because many have silk backs, we recommend dry cleaning for the whole garment.


Our Guarantee

Your complete satisfaction is important to us. Our vests conform to U.S. standard sizes. Please view our sizing pages (men's, women's, plus sizes, purse sizes) for more specific sizing specifications. If your purchased vest does not fit comfortably we ask that you call to discuss the specific sizing needs. We will send a replacement size to you. If you are unsatisfied for any reason you may return the vest for a complete refund (minus tax and shipping).